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Integrated Care Management

CeltiCare Health’s Integrated Care Management Team is available to assist members with medically or socially complex needs that may benefit from health education, barrier prevention and increased coordination of services to optimize health and prevent disease.  Our Integrated Care Management team is staffed by licensed professionals and paraprofessionals with extensive backgrounds in various medical and behavioral health diseases and disorders.

Early intervention is essential to maximize treatment options and prevent potential complications associated with catastrophic illness or injury and exacerbation of chronic conditions.  Our care managers are available from 8am- 5pm, Monday through Friday, to assist with coordination of our members’ healthcare needs.

The following conditions and/or diagnoses are examples of appropriate referrals to the Integrated Care Management Department:

  • Serious or complex medical needs
  • Social Issues (housing, hunger, domestic violence, social isolation)
  • Asthma/COPD
  • Diabetes
  • Cardiac conditions
  • Behavioral Health Needs

The provider’s role in CeltiCare Health’s Integrated Care Management program is extremely important.  Practitioners who have identified a member who they think would benefit from disease or case management should contact the Care Management Department to speak with a member of our Integrated Care Management Team at 1-855-678-6975.